Your suggested change has been received. Thank you.

close

Suggest A Change

https://thales.na.market.dpondemand.io/docs/dpod/services/kmo….

back

Administration

Device Monitoring

search

Device Monitoring

Device Monitoring

The Device Monitoring dashboard generates comprehensive data displays for managed devices, providing you with an overview of their status. It allows you to assess the status of all devices at once and access detailed information for individual devices. With device monitoring, you can stay updated on the status of your managed devices and gain deeper insights when needed. This streamlined approach enhances device management efficiency and improves overall operational effectiveness.

To illustrate the functionality and benefits of device monitoring, here's a video demonstration, showcasing how you can leverage this feature to streamline device management processes and make informed decisions based on real-time device data.



For device monitoring to work, you'll need an appliance with REST API capabilities. If you are monitoring a device with firmware lower than 6.20.0, keep in mind that not all monitoring information will be available.

Device monitoring is supported for Luna SA 7.4 FM enabled devices.

To access the device monitoring feature, you'll need a license that includes monitoring. In the absence of a monitoring license, a notification will appear when you click Device Monitoring in the left-side navigation pane.

The Device Monitoring page provides you data for the last 90 days. This data is stored in the CCC database and gets automatically deleted after 90 days.


View Monitored Device Information

The device monitoring table provides details on the following performance indicators:

Performance Indicator              Description
Status An indication of device health. Possible values are:

- Checkmark icon: No problems detected with the device.

- Caution icon: The device has a problem which requires attention.

- Error icon: Either CCC cannot reach the device or the device has a critical problem.
Name Name of the device.
Hostname The hostname or IP address of the device.
HSM Utilization A histogram of the HSM utilization percentage for the last 12 checks. If you sort this column, the devices appear in ascending order (first sort), or descending order (second sort) of average utilization.
Last Update Time since the device was last polled.

The time on Luna SA device should be correct in order to get correct device monitoring information.

You can select an individual device to view more detailed information.


View Device History

To view history for a device:

Select the particular device you are interested in.

Select the type of data you wish to view as a chart. The available options are:

Performance Indicator Description
Crypto Operations - HSM                                                    Displays the number of crypto operations performed per second by the HSM. Crypto operations include key generation, key derivation, key importing and exporting, random number generation, encryption and decryption services, key signing, and key verification. This allows you to monitor and review high and low crypto operations activity on the HSM
Operation Requests - HSM Displays the number of operation requests received per second by the HSM. This allows you to monitor and review high activity operations periods on the HSM.
Non Critical Events - HSM Displays the number of non-critical events on the HSM. Non-critical events include REST API validation errors, unauthorized requests, failed requests, and forbidden requests. This allows you to monitor non-critical incidents on the HSM and identify patterns in their occurrence.
Crypto Operation Errors - HSM Displays the number of crypto operation errors that occur on the HSM. Crypto operation errors can occur during key generation, key derivation, key importing and exporting, random number generation, encryption and decryption, key signing, and key verification. This allows you to monitor and review the functionality of the HSM.
Commands - HSM Displays the number of commands input to the HSM. This allows you to monitor and review low and high activity periods for the HSM.

The device must be running firmware 6.20.0 or higher in order to display this information.

Critical Events - HSM Displays the number of critical events that occur per second on the HSM. Critical events include the HSM losing power and HSM stopping operations. This allows you to monitor and identify when critical events occur on the HSM.
Operations Errors - HSM Displays any operating errors that occur on the HSM operating system. Operations errors include the operating system disconnecting or losing power. This allows you to monitor and identify when operations errors occur on the HSM.
CPU Usage - HSM Displays the percentage of the CPU used by the device. This allows you to monitor the condition of their device CPU.

The device must be running firmware 6.20.0 or higher in order to display this information.

Load AVG 1 Minute - Appliance Displays the average computational work the appliance performs over a 1-minute period.
Load AVG 5 Minutes - Appliance Displays the average computational work the appliance performs over a 5-minute period.
Load AVG 15 Minutes - Appliance Displays the average computational work the appliance performs over a 15-minute period.
CPU Temp - Appliance Displays the temperature of the appliance in degrees Celsius. This allows you to monitor high activity periods and their effect on the internal temperature of the device CPU.
CPU Core Voltage - Appliance Displays the voltage drawn by the appliance CPU. This allows you to monitor power consumption during high activity periods on the device.
Power Supply Temp - Appliance Displays the temperature of the specified power supply on the appliance in degrees Celsius. This allows you to monitor the condition of the power supply.
Power Supply Voltage - Appliance Displays the voltage drawn by the specific power supply on the appliance.
Battery Voltage - Appliance Displays the voltage of the battery connected to the appliance. The battery powers the NVRAM and RTC functions on the device.
Fan Speed - Appliance Displays the RPM of the specified fan on the appliance. This allows you to monitor the functionality of fans on the device.

By default, the displayed data represents the past hour, providing you with a concise overview of recent activity. To obtain more granular information, hover over any point on the graph, and a tooltip will appear with detailed data for that specific point in time. For instance, if you hover over a point on the crypto operations line chart that corresponds to 08:00, the tooltip will reveal the exact number of crypto operations per second recorded at that specific time. This feature allows you to effortlessly explore and analyze data at specific intervals, enhancing your understanding of system performance.


Select the time period for which you want to view the data. The graph will get updated to show the data for the selected time period.


View Appliance Data

To view appliance data for a device:

Select the particular device you are interested in.

Click the Appliance Data tab.

View the following information associated with the device:


  • Appliance Performance: Indicates device uptime and the load average for the past 1, 5, and 15 minute(s).

  • Hardware Info: Indicates values for the following parameters:

    a. CPU Temperature on a scale of 0 to 120 Degrees Celsius.

    b. Power Supply Temperatures on a scale of 0 to 120 Degrees Celsius.

    c. CPU Voltage on a scale of 0 to 4 Volts.

    d. Power Supply Voltages on a scale of 0 to 15 Volts.

    e. Battery Voltage on a scale of 0 to 4 Volts.

    f. Fan Speeds on a scale of 0 to 10000 revolutions per minute. A value of N/A indicates that the device is not returning data.

View HSM Data

To view HSM data for a device:

Select the device you are interested in.

Click the HSM Data tab.

View the following information associated with the device:


  • HSM Storage: Indicates maximum storage, used storage, and available storage in MB.

  • Partition Information: Maximum Partitions indicates the number of partitions you are allowed to create based on the applied maximum partitions capability. Used Partitions indicates the number of partitions configured on the CCC. Managed Partitions indicates the number of partitions currently managed through CCC as services. Partitions Available for Import indicates the number of partitions which are not imported into CCC.

  • HSM Performance: Performance Capability indicates whether the HSM is a High or Low performance model. HSM Utilization indicates the percent utilization of the HSM for the last check. Operations Per Second indicates the number of operations per second the HSM performed since the last check. The histogram indicates the HSM utilization percentage for the last 12 checks.